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Cancellation Policy

Cancellation Policy

Order Cancellation:
You can cancel your order free of charge if it has not yet been processed or shipped. To request a cancellation, please contact our customer service team at [customer service email] or [customer service phone number] as soon as possible with your order details. We will make every effort to accommodate your request, but once an order is in the processing or shipping stages, we may be unable to cancel it.

Orders Already Processed or Shipped:
If your order has already been processed or shipped, it cannot be canceled. In this case, you can refuse delivery or return the item in accordance with our Return Policy. Please note that you will be responsible for any return shipping costs unless the return is due to an error on our part.

Special Orders:
Cancellations may not be possible once production has started for customized or special orders. Please review the details carefully before placing your order.

Refunds:
Once a cancellation is approved, any charges will be refunded to your original payment method. Please allow 8-10 business days for the refund to process.

Please get in touch with our customer service team if you have any questions or need assistance with a cancellation.